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Privacy Policy

Effective Date: October 2025

Information We Collect

When you request a quote, contact us, or book a service, we may collect:

  • Your name

  • Phone number

  • Email address

  • Property address

  • Photos you share for estimating

  • Any details you include about your project

Like most websites, we may also collect basic technical information (such as device type or pages visited) to help us improve our website and advertising.

How We Use Your Information

We use your information to:

  • Provide accurate quotes

  • Schedule and confirm services

  • Communicate about your project

  • Send invoices or receipts

  • Improve our services

  • Send occasional promotions or updates (only if you opt in)

We use photos of jobs on our social media platform to showcase Clean Trail experience. You can opt out at any time. We do not sell or trade your personal information. Ever.

Text Messages & SMS Communication

If you provide your phone number, we may send text messages related to:

  • Your quote request

  • Appointment reminders

  • Service updates

  • Follow-up questions

  • Promotions (only if you opt in)

Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP.
Reply HELP for assistance or contact us directly at cleantrail.junkremoval@gmail.com.
Consent to receive marketing text messages is not required to receive services.

Email Communication

If you choose to receive emails from us, we may send:

  • Helpful junk removal tips

  • Service updates

  • Special offers

You can unsubscribe at any time using the link in any email.

How We Protect Your Information

We take reasonable steps to protect your information and keep it secure. While no system is perfect, we work with trusted providers and use safeguards to protect your data.

Third Party Services

To operate our business smoothly, we may use trusted service providers such as:

  • Grasshopper (RingCentral) for phone and text communication

  • Email marketing platforms

  • Payment processors

  • Facebook/Meta advertising tools

These companies only process your information to help us provide services.

Cookies and Website Services

To operate our business smoothly, we may use trusted service providers such as:

  • Grasshopper for phone and text communication

  • Email marketing platforms

  • Payment processors

  • Facebook/Meta advertising tools

These companies only process your information to help us provide services.

Your Rights

You can request to:

  • Access the information we have about you

  • Correct inaccurate information

  • Request deletion of your data

Simply contact us at cleantrail.junkremoval@gmail.com

Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date.

Contact Us

Clean Trail Junk Removal

423-207-2566

cleantrail.junkremoval@gmail.com

We’re here to make cleanup simple — and that includes being clear about your privacy!

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